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27 posts across AI, Microsoft 365, and the IT Channel
Robopack, Winget, PSADT — how I think about app packaging for Intune now
App packaging for Intune has always been a time sink. Robopack changes that calculation significantly. Here's how I'm thinking about the options in mid-2025.
Building my first AI-powered app: what I learned as a non-ML developer
I built this website using Next.js, AWS, and Claude. I'm not a developer by trade. Here's an honest account of what that process was like and what surprised me.
M365 Copilot a year on: admin reality vs the sales pitch
Microsoft 365 Copilot went GA in November 2023. We're now well past the initial excitement. Here's an honest account of what it's actually like to deploy and manage.
Claude 3.7 and the rise of agentic AI — this is the inflection point
Anthropic released Claude 3.7 Sonnet in February 2025 with extended thinking mode. Combined with the MCP protocol, something important just shifted.
Windows 11 migrations: the real blockers in enterprise
Windows 10 support ends in October 2025. Enterprise migrations to Windows 11 are progressing, but more slowly than Microsoft would like. Here's why.
DeepSeek just changed the economics of AI. What it means for enterprise
DeepSeek R1 arrived in January 2025 and sent the AI industry into a brief panic. The dust has settled. Here's what actually happened and what it means for enterprise AI strategy.
RAG, agents, and the AI stack: making sense of it for non-ML people
The AI vocabulary has expanded rapidly and it's easy to feel lost. Here's a practical guide to the concepts that actually matter for IT professionals.
Entra ID (Azure AD) rename confusion: a practical guide for admins
Microsoft renamed Azure Active Directory to Microsoft Entra ID in July 2023. A year on, the confusion is still real. Here's the practical guide to navigating the rebrand.
Copilot for M365 — six months in. Real talk.
I've been using Microsoft 365 Copilot since it became widely available. Six months of daily use gives me a clearer picture of what's real and what's hype.
Microsoft's partner model is changing — what it means for VARs
Microsoft's partner programme has been restructuring, and the direction of travel is not straightforwardly good for traditional VARs. Here's my read on where this is going.
Claude 3 vs GPT-4: a practitioner's comparison for business use
Anthropic launched the Claude 3 model family in March 2024. After several weeks of testing alongside GPT-4, here's a practical comparison for people who use these tools for real work.
AI in the IT Channel: what vendors are getting right (and wrong)
The IT Channel has been full of AI messaging for the past year. Having sat through a lot of it, here's my honest assessment of who's getting it right.